If you are not 100% satisfied with your purchase, you can return your order within 30 days of ship date. We will gladly refund the price you paid for the item. We will be unable to reimburse for shipping. Return shipping is at customer’s expense. So if for whatever reason you’re not happy follow the simple insturctions below. 

With Mugs Up 30 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.

• You can return your purchase for up to 30 days from ship date.

• Products must be in the condition you received them and in the original box and/or packaging.

• Customer is responsible for return shipping.

• Once your return is received and inspected, usually within 72 hours of receipt, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.